Constant Contact
Tuesday, December 29th, 2009
![]()
Realtors expect you to call. We need you to call. It’s difficult to buy or sell home we don’t stay in pretty close contact with one another. You should expect us to contact you with frequency as well. Different types of sales require different levels of frequency, as do different people. Home sales require more contact than the purchase of a small plot of land. One client may want to hear from their Summit NJ real estate agent twice a week while another may only want calls prior to showings. As the client, how often your agent calls is up to you.
This issue is best discussed when you are choosing your Summit NJ realtor. Ask how often she usually contacts clients. Find out what her favorite methods of communication are. If you agent loves to Tweet or text and you are still figuring out how to make a call on your cell, the relationship may not be a good fit. On average, most realtors like to touch base with their clients about once a week by phone or e-mail.
You should also discuss what information you wish to receive during these chats. Tech savvy clients often want to know how many hits their on-line Summit NJ listings have garnered over a specific period of time. You may want to keep tabs on recent sales of comparable homes in your neighborhood, as they will often affect your pricing. Most clients want to know when an appointment for a showing has been made. You and you agent should have a set protocol for appointments. A potential buyer may make a last minute request but most agents will try to give you at least an hour’s notice before showing your home. Think about setting “open” hours, like when you know you’ll be at work, where your agent can show the home without calling first. Be sure to update your agent if you are taking time off or staying home sick.
When you are thinking about calling you agent or waiting for her to call, keep a few things in mind. A large office with many assistants can accomplish more phone calls than a one- or two-man operation can. The more time you agent spends on the phone with you, the less time she has to market and show your Summit NJ real estate. Complex issue may not be easily handled by phone or e-mail; a personal appointment may be required. Try to call during business hours unless you have an emergency. Your agent wants to be in close contact with you so if you’re wondering “Should I call?” the answer is probably “Yes!”


